In their 2024 Global Workplace Survey, Gensler conducted an in-depth analysis of what top performers require from their physical workplaces to excel. The research reveals that top performers operate somewhat differently than their average counterparts. They dedicate more time to learning and socializing and frequently sit with their team at the office. Additionally, they are twice as likely to be aware of their teammates' projects.
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Inspired by top performers, organizations aiming to enhance workplace performance and employee experience are prioritizing the creation of exceptional environments. These workplaces foster continuous learning, encourage social interactions, and promote team cohesion.
Elements of an Exceptional Workplace
An exceptional workplace goes beyond mere functionality; it optimizes space and resources to create an environment that sustains productivity and efficiency. Equally important, it engages employees' emotions, fostering a sense of well-being and belonging. Such workplaces also provide a range of amenities both inside and outside the office, like comfortable break areas, collaborative workspaces, fitness centers, and outdoor recreational spaces, ensuring that employees have a holistic and enriching experience.
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Optimize Space and Resources
To optimize space and resources for each of the five work modes—working alone, working with others in-person, working with others virtually, learning, and socializing—workspaces must be thoughtfully structured and adaptable.
- For working alone, private and quiet zones equipped with ergonomic furniture and soundproofing are essential.
- Collaboration zones designed for in-person interactions should be open and flexible, featuring movable furniture and whiteboards to foster creativity and teamwork.
- Virtual collaboration areas need to be equipped with advanced IT infrastructure, including high-speed internet, video conferencing tools, and acoustic treatments to reduce background noise.
- Learning spaces should offer modular seating arrangements and access to both digital and physical learning resources, facilitating formal training sessions and informal, on-the-go learning opportunities.
- Socializing spaces should be comfortable and inviting, with amenities like lounges, cafes, and recreational areas to encourage spontaneous conversations and build team cohesion.
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Engage Emotions
A well-designed workplace can profoundly engage emotions by infusing beauty, creating a sense of welcome, and inspiring creative thinking.
- Aesthetics play a crucial role in creating a visually appealing environment, whether through stylish furniture, natural light, or thoughtfully chosen color schemes that uplift moods and enhance overall well-being.
- A welcoming atmosphere is achieved through inclusive design elements that ensure comfort, accessibility, and ergonomic support, and that also cater to diverse needs, making employees feel valued and comfortable.
- Incorporating inspirational design aspects, such as open and airy spaces, biophilic design, and stimulating decor, can spark creativity and encourage out-of-the-box thinking.
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Internal and External Amenities
An exceptional workplace provides best-in-class amenities both inside the office and outside of it, as well. These internal features can include areas for socialization, outdoor work, and wellness rooms. Externally, they include spaces such as childcare services, art and cultural institutions, and spiritual facilities.
- Within the office, employees can enjoy amenities like hybrid meeting rooms for focused or small group work, outdoor workplaces that provide fresh air and a change of scenery, and wellness rooms for relaxation, meditation, or short naps, and recreational zones where employees can unwind and recharge regardless of their work mode.
- Outside of the office, organizations recognize the importance of supporting their employees' lives beyond work, offering conveniences such as childcare services, access to cultural enrichment through museums and performance spaces, and spiritual facilities to meet diverse personal needs.
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Improving Performance
The path to improved workplace performance is paved with intentional and innovative design choices that cater to the diverse needs of employees. By prioritizing the creation of environments that promote learning, collaboration, and emotional engagement, organizations can cultivate a culture of excellence. The investment in a holistic and enriching workplace not only supports top performers but also elevates the overall employee experience, driving sustained success and growth.
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